Privacy Policy

Effective Date: March 17th 2025

Introduction

USLabs, LLC (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, and purchase products related to our industrial laboratory projects.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

• Information We Collect

  We collect both personal and non-personal information when you interact with our website, use our services, and make purchases:

  Personal Information: When you inquire about or purchase our products and services, we may collect your name, email address, phone number, company name, billing and shipping addresses, payment information (e.g., credit card details), and other information necessary to process your orders and manage your account.

  Non-Personal Information: We may collect information such as your IP address, browser type, device type, and usage data related to your interactions with our website, including pages visited and the length of your visit.

  Cookies and Tracking Technologies: Our website uses cookies and similar technologies to enhance your browsing experience and gather analytics. Cookies are small text files placed on your device when you visit our site, allowing us to track your interactions and remember your preferences. This helps us provide a personalized experience and analyze how our website is used.

• How We Use Your Information

  We use the information we collect for the following purposes:

  To provide and improve our products and services, including the design and construction of industrial laboratories.

  To process orders, handle payments, and manage billing and shipping for the products you purchase.

  To communicate with you about your orders, inquiries, quotes, and project updates.

  To send you marketing communications, promotions, or other important information regarding our products and services (you can opt-out of marketing communications at any time).

  To analyze and enhance the performance of our website and better understand user behavior.

• Sharing Your Information

  We do not share, sell, or disclose your personal information to third parties. Your data is kept strictly confidential and is used solely for the purposes described in this Privacy Policy. We do not use third-party advertisers, nor do we share information with external marketing companies.

• Cookie Usage and Management

  Our website uses cookies to improve your experience and analyze how our website is being used. Cookies help us personalize your interactions, remember your preferences, and provide relevant content.

  Types of Cookies We Use:

  Necessary Cookies: These cookies are essential for the proper functioning of our website and cannot be disabled. They include cookies that allow you to log in and complete transactions.

  Analytics Cookies: These cookies help us gather data about how visitors use our website, allowing us to improve its functionality and performance.

  Functional Cookies: These cookies help us remember your preferences, such as language settings, so that we can provide a more personalized experience.

  You can control how cookies are used by adjusting your browser settings. Most browsers allow you to refuse cookies, delete them, or notify you when a cookie is being set. However, please note that some parts of our website may not function properly if you disable cookies.

• Data Security

  We implement a variety of security measures to protect your personal information, including encryption and secure payment processing. However, no method of data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

• Your Rights

  Depending on your location and applicable laws, you may have certain rights regarding your personal information:

  Access and Correction: You may request access to the personal information we hold about you, as well as request corrections if you believe it is inaccurate.

  Deletion: You may request the deletion of your personal information, subject to certain exceptions (e.g., if we are required to retain it for legal purposes).

  Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails or contacting us directly.

• Children’s Privacy

  Our services and products are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13, nor do we advertise to children. If you are under 13, please do not leave any identifiable and/or personal information while using USLabs, LLC website.

• Third-Party Links

  Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

• Changes to This Privacy Policy
  We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal obligations. We will post the revised policy on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this Privacy Policy periodically.
• Contact Us
  If you have any questions or concerns regarding this Privacy Policy, or if you would like to exercise your rights, please contact us at:

  USLabs, LLC
  5900 Balcones Drive Suite 11705 Austin, TX 78731
  sales@uslabsllc.com

  Phone: 713-714-2278